Sowakto (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we retain and delete it, and your rights and choices.
1. Information We Collect
We collect information you provide and information needed to operate the Service.
This may include:
- Account and profile data, such as email address, username/display name, account preferences, and settings
- Tracker data, such as habits, tasks, activity/workout logs, diet logs, goals, schedules, wallet entries, and related metadata
- User content, such as notes, optional uploaded images, and vision board content
- Subscription and entitlement data, such as plan status, entitlement state, purchase state, and premium access status
- Device and app data, such as reminder preferences, notification settings, diagnostics, crash logs, and technical logs used for reliability, security, and performance
2. How We Use Information
We use your information to:
- Provide and operate app features
- Sync your data across signed-in devices
- Deliver notifications and reminders you enable
- Manage subscriptions, restore purchases, and validate premium entitlements
- Improve reliability, security, and performance
- Troubleshoot bugs, crashes, and technical issues
- Respond to support requests
- Comply with legal obligations and protect our rights
3. Third-Party Services
We use third-party services to operate the app, including:
- Firebase, for Authentication, Firestore, Storage, Cloud Functions, App Check, diagnostics, and related infrastructure
- RevenueCat, for subscription entitlement and purchase state handling
- Apple App Store, for billing and subscription processing
These providers may process data on our behalf under their own terms, privacy policies, and security safeguards.
4. Permissions
Depending on the features you use, Sowakto may request access to:
- Notifications, to send reminders and alerts you configure
- Photos or Camera, only when you choose to upload or capture images
You can change permissions at any time in your device settings.
5. Data Sharing
We do not sell your personal data.
We share data only when necessary to:
- Operate service providers and infrastructure
- Process subscriptions and entitlement status
- Comply with legal obligations
- Prevent fraud, abuse, or security issues
- Protect users, the Service, and legal rights
6. Data Retention and Account Deletion
We retain your data while your account is active and as needed to operate the Service, provide sync, maintain security, comply with legal obligations, resolve disputes, and enforce our Terms.
If you request account deletion:
- Your account is marked pending deletion
- Permanent deletion is scheduled after a 30-day grace period
- If you sign in during the grace period, deletion may be canceled and account data may be preserved
After the grace period ends, we delete or anonymize personal data associated with your account from active systems, except where we are required or permitted to retain certain information for legal, security, fraud prevention, backup, accounting, or compliance purposes.
Backup copies may remain for a limited period before being overwritten or deleted according to our backup retention practices.
7. Security
We use reasonable administrative, technical, and organizational safeguards to protect your information.
No method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we work to protect your information and improve safeguards over time.
8. Children’s Privacy
Sowakto is not directed to children under 13, or a higher minimum age required by local law.
If you believe a child submitted personal data improperly, contact us so we can review and remove the information when appropriate.
9. International Processing
Your data may be processed in countries where our service providers operate.
We take reasonable steps to protect data in accordance with applicable law.
10. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict processing of, or request a copy of your personal data.
You can also:
- Update profile details in the app
- Manage permissions in device settings
- Request account deletion in account settings
- Contact us for privacy requests
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest posted version in-app or on our website controls. If changes are material, we may provide additional notice where required by law.
12. Contact
For privacy questions or requests, contact:
